Medical record processing, commonly known as release of information to authorized requestors, is a daunting task and puts a lot of strain on resources at a medical facility. If you’re a medical facility looking for a more productive alternative to handling your medical record requests in an always secure HIPAA compliant manner look below for more information about our FREE membership.
We specialize in going beyond HIPAA compliance to make sure all Photo-Stat members and requesters have safety nets in processing:
When a medical record is summoned from your facility, our Certified and bonded representatives follow a 12 point checking process before a requested record is processed. Once records are processed our Quality Assurance team follows a stringent protocol checking for accuracy before the records is delivered to an authorized party.
Our services are completely flexible and tailor made to meet your facility requirements. Photo-Stat processing services can perform:
Unlike other medical record services, Photo-Stat will limit the release of a paper medical records through the mail. We can either deliver the uploaded medical record through a highly secure portal or deliver and track through services such as USPS, FedEx and UPS. All data will be secured on a password protected CD when delivered to authorized parties.
Each account is assigned to a customer service rep that acts as a project manager for our member facilities that we represent. This service designates a point person for all members representing as a liaison with medical record requestors. This process has proven to reduce unnecessary phone calls coming into their facility.